Sources we use
In order of priority: XM's own public pages and legal documents (client agreements, terms, key information documents); public registers of financial regulators; then reputable independent publications. Because XM operates several companies under different regulators, we check which entity a fact applies to.
When sources disagree
Broker conditions change, and published sources often disagree on details such as minimum deposits, the availability of a particular account type, verification times or demo-account inactivity periods. When that happens we do not pick the most attractive figure. We either:
- describe the range and say it depends on your country and entity, or
- say the detail could not be confirmed and tell you where to check it on XM's website.
Numbers and examples
Figures such as spreads or minimum deposits are given as "reported at the time of writing" and are never guarantees. Worked examples that use invented numbers to explain a calculation are clearly labelled as hypothetical.
Screens and interface
We do not publish screenshots of XM's interface unless we captured and verified them ourselves, and we do not present mock-ups as real screens. Because forms change, our step-by-step guides describe what each stage asks for rather than quoting exact button labels.
XM's pages are final
If anything in our guides differs from what XM's own registration pages, Members Area or client agreement say, XM's documents are correct and apply to you.
Corrections
Report an error through our contact page, including the page address and, if possible, a link to the source. Confirmed errors are corrected and the guide's "last reviewed" date is updated.