How to Open an XM Account on Android

An Android phone is perfectly capable of handling the whole XM registration: the signup form, email confirmation, identity verification and even your first trade. The phone's camera is actually an advantage at the verification stage, because you can photograph your documents directly. What trips people up on Android is usually the device itself: an app installed from the wrong place, a permission that was denied, a battery saver that kills the session, or a file the uploader cannot read.

This guide covers the Android-specific side of signing up. For the general sequence of stages and account choices, see how to register an XM account. ExemSignup is an independent guide, not XM. App screens and menus change between versions, so we describe what the process asks for in general terms rather than exact buttons.

Option A or B: Chrome or the XM App?

You have two routes on Android, and both create the same kind of XM profile.

If your phone is low on storage or running an old Android version, the browser route avoids compatibility issues. If you plan to trade mostly from your phone, installing the XM App first saves a step later.

Installing the XM App safely on Android

Android allows apps to be installed from outside Google Play, which is exactly why fake trading apps target Android users. Follow these rules:

• Install from Google Play, or from a link on XM's official site that opens Google Play. Check the developer name shown on the listing and look at its install count and review history.
• Do not install APK files sent by chat, social media or an "account manager". There is no legitimate reason a broker would need you to sideload an app.
• Keep Google Play Protect on. It is part of your phone's security settings; leave it as it is.
• If the app does not appear in Google Play in your country, that may reflect regional availability. Use the browser route instead rather than searching for the app elsewhere.

Step-by-step registration on Android

1. Start the registration in the app or the browser. The first form generally asks for your country of residence, full name, email, phone number and a password.
2. Watch the keyboard. Android keyboards autocorrect names and add a space after the email address. Check your name matches your ID exactly and that the email has no trailing space or capital letter you did not intend.
3. Confirm your email. Open your mail app, find the message from XM and tap the link or copy the code. If the link opens in a different browser from the one you started in, you may need to log in again; that is normal.
4. Complete your profile. Date of birth, residential address, employment, financial background and trading experience. Rotate your phone or use a larger font if the questions are hard to read; answer honestly.
5. Choose account settings. Platform, account type, base currency and leverage, either now or when you open your first trading account. See XM account types before deciding.
6. Upload documents using the camera or gallery, as described below.
7. Wait for review. Verification is often within one business day, sometimes longer.

Notifications and permissions

When you first open the XM App, Android may ask for permissions. Here is what they generally do and whether they matter for registration:

• Notifications: useful. Android 13 and later asks before an app can send notifications. Allowing them means you see verification results, security alerts and price alerts promptly. You can change this later under the app's settings in Android Settings.
• Camera: needed if you want to photograph documents from inside the app. If you denied it by accident, go to Android Settings, then Apps, find the XM App, and allow Camera under Permissions.
• Photos and media / files: needed if you upload documents already saved on your phone. Newer Android versions may let you grant access to selected photos only, which is fine.

Grant only what you need. A trading app should not need access to your contacts or SMS inbox to register you.

Photographing documents with your Android camera

Good photos are the fastest route through verification. You need one proof of identity (passport, national ID or driving licence, valid, showing name, photo and date of birth) and one proof of residence (utility bill, bank statement or government letter). A recent document, ideally issued within the last three months, is safest. See our KYC requirements guide for the full list.

• Place the document on a plain dark surface in good daylight. Avoid flash, which causes glare on laminated IDs.
• Hold the phone directly above the document, not at an angle, with all four corners in frame.
• Tap the screen to focus on the text, then check the photo by zooming in before submitting.
• Photograph both sides of ID cards that have details on the back.
• Turn off beauty filters, portrait mode and "scan" modes that crop or alter the image.
• If the uploader wants a file and your camera saved a HEIC or very large image, retake it at a normal resolution or take a screenshot of a downloaded PDF statement instead.

Some verification flows may also ask for a selfie or live photo; follow the on-screen instructions, remove sunglasses and hats, and use even lighting.

Android-specific problems and fixes

The app closes or the session restarts while switching to email

Battery optimisation on many Android brands aggressively closes background apps. Either finish email confirmation quickly, or exclude the XM App from battery optimisation in Android Settings while you register.

The upload button does nothing

Usually a missing camera or files permission. Check the app's permissions, or try the browser route.

The app is not compatible with my device

Google Play shows this when your Android version is too old for the current app. Update Android if possible, or register in Chrome.

Verification codes by SMS do not arrive

Check the country code, signal, and whether a spam filter in your messaging app is hiding the message. Wait a few minutes before requesting another code.

More symptoms and fixes are in our XM registration problems guide.

Keep your account secure on Android

• Use a screen lock and keep Android security updates installed.
• Enable any extra login protection the Members Area offers.
• Do not grant accessibility or screen-sharing permissions to apps that someone asks you to install "to help" with your account.
• Nobody genuine will ask for your password or a one-time code. ExemSignup never asks for either.

After signing up

Once verified, you can fund your account and trade from the XM App, or install MT4 or MT5 from Google Play and log in with the trading account details XM sends you. XM has advertised a minimum deposit of about USD 5 on its standard-type accounts; the exact figure depends on your entity, payment method and currency. Maximum leverage depends on the XM entity you register with and your equity.